Web2.0

Web 2.0 or social networking software has been considered the latest disruption in the industry. The need for collaboration and knowledge sharing is increasing and the supporting tools and infrastructure are evolving. Information creation is on the rise, and the need for finding and assessing will continue to grow. Organizations see the benefits of Web2.0 type collaborative services such as wikis, blogs, social networks, which require search to help them drive market and customer insight and business value beyond simple employee or user collaboration.

ESR Plasma's search and retrieval technologies incorporate Web 2.0 elements like tagging and annotating results and sharing searches to increase the value of collaboration. ESR Plasma can benefit 100 percent of your employees. The potential return on your search investment is significant. Your users not only can find experts in the organization through search, but also can connect with them virtually - eliminating re-work and wasted effort. Even if employees leave the company, all of the content they've added to the system - from tags to ratings to shared searches - will remain in the search solution. That's a huge benefit for organizations which have a high employee turnover rate. In addition, organizations can acquire more customer and market insight by leveraging ESR Plasma search and knowledge discovery on customer or user generated content such as wikis or other customer feedback mechanisms.

ESR Plasma delivers search-enabled collaboration. The return of investment is tremendous - more productive employees, products brought to market faster, and a more engaged workforce and user community.

For more detailed information regarding ESR Technologies offering, please contact ESR Sales.

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